Privacy Policy

At Gray Studios, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

If you have any questions after reading this policy, please contact us at info@graystudios.shop.

Who Collects Your Data?

Gray Studios operates the website under the domain name www.graystudios.shop.

This Privacy Policy applies only to our website and its pages. We are not responsible for the privacy policies or data protection practices of third-party websites accessed through links on our website.

What Personal Data Do We Collect?

We may collect personal information that you voluntarily provide to us, including:

Full name and email address.
Shipping and billing addresses.
Phone number and contact details.
Order history and purchase preferences.
Account information and usernames, where applicable.
Any information you provide when contacting our team.

We may also automatically collect certain technical information, such as your IP address, device information, browser type, and website activity through cookies and similar technologies.

Why Do We Collect Your Data?

We use your personal information for the following purposes:

To process, confirm, and deliver your orders.
To provide customer support and respond to your inquiries.
To send order confirmations, shipping updates, and delivery notifications.
To improve our website, products, and shopping experience.
To send marketing communications, product updates, offers, and promotions where permitted or with your consent.

What Are Your Rights?

Depending on applicable data protection laws, you may have the following rights:

Right to Information: You have the right to understand how your personal data is collected and used.

Right of Access: You may request confirmation of whether we hold or process your personal information and request a copy of it.

Right of Rectification: You may request corrections to inaccurate or incomplete personal information.

Right to Erasure: You may request the deletion of your personal data, subject to legal obligations or legitimate reasons for retaining it.

Right to Opt Out of Direct Marketing: You can unsubscribe from marketing emails at any time.

Right to Data Portability: Where applicable, you may request your personal data in a structured, commonly used, machine-readable format.

Right to Manage Cookies: You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

For any requests regarding access, modification, or deletion of your personal information, please contact us at info@graystudios.shop.

How Long Do We Keep Your Data?

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including order processing, customer support, and applicable legal or business requirements.

Once your information is no longer required, it will be securely deleted or anonymized where appropriate.